The company activity is focused on integrated service of different sized enterprises.
We are an IT service supplier for the largest Kharkov enterprises, and also we provide customer support
of IT-infrastructure for small and medium-sized business in other regions.
1С:Enterprise. Automation of accounting at the enterprise
Implementation and support of IP telephony
Installation and maintenance of computer security systems
Design and installation of low current networks
It's all good, you say,but why are you better than the rest
Most of our clients come to us on recommendation. Before creating this block, we asked: "- Why do you advise us?"
Company of the Year
Company of the Year
Company of the Year
Certificate of the international standard for the quality management system of organizations and enterprises ISO:9001:2015
Member of the "Union of Business Automators"
International Information Security Standard Certificate ISO:27001:2013
You are the experts
Our clients did not hear the words: "- We will not undertake this." We deal with equipment of any configurations and vendors, and then individually select a solution for your task. Over the years, we've probably already dealt with infrastructure like yours. We know the strengths and weaknesses of hardware, operating systems and software.
Solve problems very quickly
Time is money. One minute of downtime for one of our clients costs him $12,000, so we, like no one else, understand the meaning of this expression. That is why IT-LANCE's response time to faults is one of the shortest on the market. At your disposal: the first and second lines of technical support, a dedicated project manager, an emergency response team and a field technician. Everything so that the business does not stand idle.
You are reliable
We sign an agreement with each of our clients, in which we fix our obligations and firm guarantees of their fulfillment.
We feel safe
None of our clients have suffered from attempts to attack the company. We highly value our reputation and confidence in ourselves. Our clients know that whatever information gets into IT-LANCE, its confidentiality will be strictly observed. This is always reflected in the cooperation agreement with the client.
Moreover, each of our employees undergoes a polygraph test, and a nondisclosure agreement (NDA) has been signed with each.
Close all questions at once
IT-LANCE undertakes absolutely all IT-related tasks.
We select reliable solutions, individual for each client, depending on the state of the IT infrastructure and the tasks that need to be solved.
IT outsourcing in Kharkov
IT outsourcing is a range of computer support services, which actually performed by third-party specialists without involvement of employees.
Computer and office equipment repair and maintenance, local network setup, workstation maintenance, remote system administration, and others are included in service list.
For some companies, both big and small, integrated IT services for offices is more profitable that the existence of own technical support department or even one employed system administrator. In case of outsourcing company involvement you pay the specialist only upon completion of the work.
The global experience of such collaboration ensures economical expediency of third party specialist participating. As a result, this IT service is a profitable alternative for usual employees.
The question is: "What happens in case of constant failures of office equipment?" You need a person, who has to support its working capacity. Primarily, such problems arise due to lack of staff competence. The failure rate of equipment declines rapidly, when a master starts working. We provide IT services for business only with participation of highly qualified specialists. This approach leads to a lack of urgent necessity in having a regular system administrator as an employee. In this case the company pays only upon completion of the work.
Where to order IT services for business in Kharkov?
You can order IT services for your business at a low price in our company. We work quickly and with a high quality. Our main advantage is affordable price for IT maintenance of small business. We work only in an official way. Before starting the collaboration we constitute a service agreement for organizations. In Kharkov our team had long time ago approved itself on the IT service market.
IT service of IT-LANCE organizations – is a quality, reliability and competence.
Computer services for offices include:
Computer support of any complexity with a visit of the specialist to the office;
An immediate coming of our specialists in case of a serious breakdown;
Planned preventive equipment maintenance. It is carried out once a month.
Remote system administration;
In addition to office maintenance, IT-LANCE company also provides IT support and maintenance of offices, shops, cafés, hotels and other fields of infrastructure.